Yesterday was a great day for LeftMedia.
We’re excited to announce we have achieved Recommended status on the Recommended Agency Register after receiving client reviews of their experience working with us.
What is the Recommended Agency Register?
“RAR is a service for brands to help them choose agencies, based on ratings. The RAR database holds over 45000 ratings which is a unique dataset that allows brands to make better decisions about agencies.”
How did we get Recommended status?
Our clients were invited to rate our services to measure our level of customer satisfaction. We were scored out of 100 for each service bought from us and a ‘7 out of 10’ (or higher) rating was given by clients in seven categories:
- Client service
- Strategic thinking
- Value for money
- On time
- On budget
Based on a combination of all of these scores, RAR then uses a formula to calculate who should become recommended and added to the register. We’re delighted to have passed that mark and become be added to the list of 9000 agencies on the register.
What does it mean for LeftMedia?
Without going into cliches about how we go above and beyond expectations, we love satisfied customers. Without them, we wouldn’t exist and so receiving this recognition for the hard work we put into making sure our customers are happy has put a big smile on our faces.
We’re hoping that by being added to the register we help us achieve the big growth plans we have for the year by winning some more amazing clients.